Information required in terms of the Electronic Communications and Transactions Act
In compliance with section 43 of the Electronic Communications and Transactions Act, 2002, the following information is made available by MWEB:
1. Full name and legal status:
MWEB (Pty) Ltd, a private company incorporated in accordance with the companies laws of the Republic of South Africa.
2. Physical addresses, telephone numbers, website addresses, and email addresses:
MWEB
Penny Lane Road
Lakeview Terraces
Richards Bay
South Africa
*Please note this is purely an administrative premise and no customer support or other related queries can be serviced.
3. MWEB is a member of the Internet Service Providers’ Association of South Africa (“ISPA”) and is bound by the ISPA Code of Conduct. ISPA’s details follow below:
Tel: 010500 1200
Website address: www.ispa.org.za
PO Box 518, Noordwyk, 1687, Midrand
Email address: queries@ispa.org.za
4. MWEB subscribes to the Code of Conduct for Electronic Communications and Electronic Communications Network Services Licensees as prescribed by ICASA in Notice 1740 of 2007 in Government Gazette No 30553 dated 7 December 2007.
MWEB’s Code of Conduct and Service Charter is available under "Code of Conduct" under our Legal Notices tab on our website at http://www.mweb.co.za/legal-notices/home. MWEB’s Code of Conduct and Service Charter will prevail and take precedence in any instance where the Code of Conduct of any other self-regulatory or accreditation body to which MWEB belongs, contradicts MWEB’s own Code of Conduct and Service Charter.
5. MWEB's Registration details:
Registration Number: 2000/021413/07
Registered in accordance with the company laws of the Republic of South Africa